Patient Access Technician 01159210066

Job Title: Patient Access Technician
Department: Patient Access
Site: Brooks Memorial Hospital
Status: FTQ
Shift: Hours vary: 3p-11p; 3p-8p; 7a-3p; 11a-7p; 11p-7a; every other weekend/holiday
Hours per week: 30
The Patient Access Technician is responsible to collect personal, medical and financial data from the patient or family and starts the record that will accompany the patient through the medical system. Actively participates in exemplary customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Patient Access Technician provides the necessary level of service to improve revenue cycle where it starts in order to achieve increased revenue and enhance customer satisfaction. Collection of co-pays; data entry/computer entries; safety/environment of care (paging of codes and alarms); patient access quality improvement; service excellence; pre OP screening; compliance/regulatory. Cross training to all areas in registration and flexible in work scheduling. Every other weekend, every other holiday required.
Education /Licensure/Certification
Requirements: Required: High School graduate or GED. 1-2 years in a Medical office setting; Customer Service Skills; Typing and data entry.
Preferred: Associates Degree in a health care related field. 2-5 years experience in Patient Financial services; Bilingual experience; Experience in collections; Experience in Computer applications: Meditech, PICIS

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