Quality Operations Manager - Dunkirk, NY - 2100001454 at Wells Enteprises Inc. in Dunkirk, NY
Oversees day-to-day execution of food quality and food safety related activities for the plant in accordance with relevant food safety legislation (FDA, HACCP, SQF, etc.). Drives plant compliance with WDI QFSEs and works with plant peers, including but not limited to:
Production; Sanitation; Logistics as well as Corporate QA and new product development. Supports and maintains a continuous improvement (CI) culture while promoting and supporting food quality and food safety programs as well as optimizing performance in the areas of quality, safety, delivery, and cost. Develops and builds capabilities of people as individuals and teams through a variety of techniques and tools focused on motivation, teamwork, mentoring and coaching. Key driver in the implementation of Quality strategic plan. Oversees major Quality Plan components such as:
Preoperational Inspections; GMPs; Product Release and Batch Documentation; Change Management; Customer/Consumer Complaint Management. Manages and executes labor schedules and plans to ensure appropriate coverage in support of attainment goals, labor budget, and quality monitoring needs. Actively seeks opportunities to optimize cost structure in the areas of materials, scheduling, labor, etc. Serves as a leader of the plant SQF plan and SQF Compliance activities. Drives corrective actions and sustainability in light of SQF and other regulatory/compliance programs and initiatives. Serves in a similar capacity for other food safety of food quality audits such as customer audits, including preparation before and action planning after the audit activities. Manages complaint information for contract-manufactured products, serving as the focal point and conduit between the facility and Wells Marketing, corporate QA and Client Representatives. Investigates customer / consumer complaints as needed and documents these investigations. Oversees and monitors investigative activities, trend analysis and corrective actions Qualifications Bachelors degree in Biology, Microbiology, and / or Food Science a minimum. Demonstrated experience with food or nutritional products manufacturing and / or quality programs required. Familiarity with food / nutritional product legislation (FDA & USDA 21CFR & 9 CFR) a plus. HACCP and SQF certificate required. If not acquired prior to accepting the position, must attain HACCP and SQF certification within one year in role. Demonstrated 3 years experience in a medical product, food or nutritional product manufacturing or laboratory setting; previous experience in an FDA / USDA regulated industry. Knowledge - Knowledge - Demonstrated experience with Quality Assurance principles and an understanding of dairy / food microbiological principles. Demonstrated experience and knowledge of food plant Food Safety & Food Quality standards and codes. Understanding of classic Quality Assurance principles and control programs in an FDA / USDA regulated industry. Skills - Skilled in the proficient use in Microsoft Office software. Familiarity with manufacturing principles, specifically food or nutritional products, and/ or general laboratory operations beneficial. General ability to understand facility specific processes such as weighing, measuring, mixing, cleaning, sterilization, documentation, process control automation. Good analytical and problem-solving skills; good attention to detail and ability to follow written and oral instructions. Multi-project/multi-tasking capability. Ability to read / write English. Demonstrated leadership skills (creating effective teams, driving change, managing accountability) Abilities - Ability to establish strong relationships throughout the organization. Ability to work in a collaborative environment. Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside of WDI. Ability to differentiate among competing demands and establish or shift priorities as needed. Ability to assist internal customers with change management strategies and processes. Ability to organize and coordinate multiple tasks and to work under time pressure to meet deadlines. Ability to multi-task and work within aggressive timeframes with minimal supervision. Proven ability to work with highly confidential information. Ability to organize and coordinate multiple tasks and to work under time constraints to meet deadlines with minimal supervision.
Salary Range:
$80K -- $100K
Minimum Qualification
Quality ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Production; Sanitation; Logistics as well as Corporate QA and new product development. Supports and maintains a continuous improvement (CI) culture while promoting and supporting food quality and food safety programs as well as optimizing performance in the areas of quality, safety, delivery, and cost. Develops and builds capabilities of people as individuals and teams through a variety of techniques and tools focused on motivation, teamwork, mentoring and coaching. Key driver in the implementation of Quality strategic plan. Oversees major Quality Plan components such as:
Preoperational Inspections; GMPs; Product Release and Batch Documentation; Change Management; Customer/Consumer Complaint Management. Manages and executes labor schedules and plans to ensure appropriate coverage in support of attainment goals, labor budget, and quality monitoring needs. Actively seeks opportunities to optimize cost structure in the areas of materials, scheduling, labor, etc. Serves as a leader of the plant SQF plan and SQF Compliance activities. Drives corrective actions and sustainability in light of SQF and other regulatory/compliance programs and initiatives. Serves in a similar capacity for other food safety of food quality audits such as customer audits, including preparation before and action planning after the audit activities. Manages complaint information for contract-manufactured products, serving as the focal point and conduit between the facility and Wells Marketing, corporate QA and Client Representatives. Investigates customer / consumer complaints as needed and documents these investigations. Oversees and monitors investigative activities, trend analysis and corrective actions Qualifications Bachelors degree in Biology, Microbiology, and / or Food Science a minimum. Demonstrated experience with food or nutritional products manufacturing and / or quality programs required. Familiarity with food / nutritional product legislation (FDA & USDA 21CFR & 9 CFR) a plus. HACCP and SQF certificate required. If not acquired prior to accepting the position, must attain HACCP and SQF certification within one year in role. Demonstrated 3 years experience in a medical product, food or nutritional product manufacturing or laboratory setting; previous experience in an FDA / USDA regulated industry. Knowledge - Knowledge - Demonstrated experience with Quality Assurance principles and an understanding of dairy / food microbiological principles. Demonstrated experience and knowledge of food plant Food Safety & Food Quality standards and codes. Understanding of classic Quality Assurance principles and control programs in an FDA / USDA regulated industry. Skills - Skilled in the proficient use in Microsoft Office software. Familiarity with manufacturing principles, specifically food or nutritional products, and/ or general laboratory operations beneficial. General ability to understand facility specific processes such as weighing, measuring, mixing, cleaning, sterilization, documentation, process control automation. Good analytical and problem-solving skills; good attention to detail and ability to follow written and oral instructions. Multi-project/multi-tasking capability. Ability to read / write English. Demonstrated leadership skills (creating effective teams, driving change, managing accountability) Abilities - Ability to establish strong relationships throughout the organization. Ability to work in a collaborative environment. Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside of WDI. Ability to differentiate among competing demands and establish or shift priorities as needed. Ability to assist internal customers with change management strategies and processes. Ability to organize and coordinate multiple tasks and to work under time pressure to meet deadlines. Ability to multi-task and work within aggressive timeframes with minimal supervision. Proven ability to work with highly confidential information. Ability to organize and coordinate multiple tasks and to work under time constraints to meet deadlines with minimal supervision.
Salary Range:
$80K -- $100K
Minimum Qualification
Quality ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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